Skip to content

We build AI agentsand automationfor Australianbusinesses.

Tech Agency Australia is a Melbourne engineering team that ships agentic AI, workflow automation and search systems into the tools you already run.

AI readiness check

Can AI engines crawl, read and cite your site?

We fetch your site and report what ChatGPT, Claude, Perplexity and Google AI can actually reach, read and quote.

  • AI crawler access in robots.txt
  • Title and meta description
  • Organization and FAQ schema
  • llms.txt and canonical

Nothing is stored. We read the page exactly as a crawler would.

What does Tech Agency Australia do?

Twelve capabilities, delivered by one Melbourne team. Pick one to see what it touches and what we hand over.

Agentic AI

AI agents that plan a task, call your tools, and hand off to a person when they should.

  • Tool use
  • Evaluation
  • Human handoff

Touches

  • Your CRM
  • Internal APIs
  • Slack or Teams
Agentic AI in detail
  1. 01Request received
  2. 02Plan drafted
  3. 03Tools called
  4. 04Result checked
  5. 05Handed to a person

AI automation

Automation for the repeatable parts of your operations, built on the systems you already run.

  • n8n
  • Make
  • Webhooks

Touches

  • n8n or Make
  • Webhooks
  • Your database
AI automation in detail
  1. 01Trigger fires
  2. 02Data enriched
  3. 03Rules applied
  4. 04Record written
  5. 05Team notified

AI workflows

Multi-step pipelines that move data between your apps, models and databases.

  • Queues
  • Retries
  • Observability

Touches

  • Queues
  • Object storage
  • Model providers
AI workflows in detail
pipeline.yaml
steps:
  - fetch: source.records
  - transform: normalise
  - model: classify
  - on_error: retry(3)
  - write: warehouse

Custom AI agents

Agents built against your own data and processes, deployed into your stack.

  • RAG
  • Fine-tuning
  • Guardrails

Touches

  • Your documents
  • Vector store
  • Existing auth
Custom AI agents in detail
guardrails.md
## Never
- quote a price without approval
- email a client directly

## Always
- cite the source document
- escalate below 0.7 confidence

AI SaaS development

Production AI products with authentication, billing, usage metering and monitoring.

  • Next.js
  • Stripe
  • Postgres

Touches

  • Next.js
  • Stripe
  • Postgres
AI SaaS development in detail
IncludedFrom day one
AuthenticationSessions, roles, SSO-ready
BillingStripe, usage metering
MonitoringErrors, traces, alerts

SEO

Technical, content and link work aimed at Australian search demand.

  • Technical audit
  • Content
  • Local

Touches

  • Search Console
  • Your CMS
  • Server logs
SEO in detail
CheckWhat we fix
IndexationCrawl waste, duplicates
TemplatesTitles, headings, internal links
SpeedCore Web Vitals on mobile

AEO

Answer engine optimisation: structuring pages so extraction engines can quote them.

  • Schema
  • Answer-first
  • FAQ

Touches

  • Page templates
  • Schema
  • FAQ content
AEO in detail
answer-block.html
<h2>What does it cost?</h2>
<p>Tech Agency Australia quotes
   in AUD, excluding GST, before
   any work starts.</p>

GEO

Generative engine optimisation: entity consistency and citation sources models weight.

  • Entity
  • Citations
  • llms.txt

Touches

  • llms.txt
  • Business profiles
  • Directories
GEO in detail
llms.txt
# Tech Agency Australia
> AI agents and automation,
> built in Melbourne.

## Services
- /agentic-ai: agents that use tools

Lead generation

Outbound and inbound systems that book qualified calls into your calendar.

  • Enrichment
  • Sequencing
  • CRM

Touches

  • Your CRM
  • Calendar
  • Email infrastructure
Lead generation in detail
  1. 01Account matched
  2. 02Contact enriched
  3. 03Sequence sent
  4. 04Reply qualified
  5. 05Call booked

Website design

Next.js sites built to a measured performance budget, not a template.

  • Next.js
  • Core Web Vitals
  • WCAG 2.2

Touches

  • Next.js
  • Your CMS
  • Vercel
Website design in detail
BudgetTarget
LCPunder 1.5s
CLSunder 0.05
First-load JSunder 120KB

Social media

Channel strategy and production for teams without an in-house content function.

  • Strategy
  • Production
  • Reporting

Touches

  • Scheduling tools
  • Asset library
  • Analytics
Social media in detail
  1. 01Monthly plan agreed
  2. 02Assets produced
  3. 03Queued for review
  4. 04Scheduled
  5. 05Reported on

Content automation

Briefing, drafting and publishing pipelines with a person reviewing before anything ships.

  • WordPress
  • Review gate
  • Publishing

Touches

  • WordPress
  • Your brand guide
  • Editor review
Content automation in detail
  1. 01Brief generated
  2. 02Draft written
  3. 03Editor reviews
  4. 04Approved
  5. 05Published

Which platforms do you build on?

Tech Agency Australia builds on the platforms below. We work inside the stack you already pay for, and hand over accounts, source code and documentation at the end of every engagement.

How does an engagement run?

Every engagement runs through six steps. You approve a written architecture before any code is written, and you own the accounts, source code and documentation throughout.

  1. 01

    Scope

    We map the process you want automated and agree what success means in numbers.

  2. 02

    Audit

    We review your data, systems and access, and write down what will block delivery.

  3. 03

    Design

    You get a written architecture: what runs where, what it costs, what a person still approves.

  4. 04

    Build

    We build in two-week increments against your staging environment.

  5. 05

    Deploy

    We ship to production with monitoring, error alerting and a rollback path.

  6. 06

    Operate

    We watch the system, tune it against real usage, and train your team to run it.

What has Tech Agency Australia shipped?

We publish a case study only once the client has approved the numbers in writing. Each states the problem, the system we built and three measured results.

In preparation

The first three case studies are with clients for sign-off.

We would rather show nothing than show numbers we cannot evidence. If you want proof now, ask on a call and we will put you in touch with a current client directly.

Ask for references
Problem
awaiting sign-off
System built
awaiting sign-off
Measured result
awaiting sign-off
1 study

Which industries do you work with?

Tech Agency Australia works with Australian eCommerce brands, SaaS companies and professional-services firms, plus legal, healthcare, real estate, trades, financial services and education. The work changes by sector; the engineering practice does not.

eCommerce
Catalogue enrichment, support deflection and post-purchase flows.
SaaS
Onboarding agents, usage reporting and lifecycle automation.
Professional services
Intake triage, document drafting and matter summaries.
Legal
Document review pipelines with a solicitor approving every output.
Healthcare
Administrative automation that keeps patient data inside your systems.
Real estate
Listing production, enquiry qualification and CRM hygiene.
Trades and construction
Quoting, scheduling and job-site reporting automation.
Financial services
Reconciliation, reporting and compliance-aware workflows.
Education
Enrolment operations and content production pipelines.

What do buyers ask before the first call?

Tech Agency Australia builds three things: agents that use your tools to complete tasks, automations that run a process end to end, and the search and content systems that bring people to you. Everything runs inside your existing accounts.

A first Tech Agency Australia project usually runs six to ten weeks from scope to production. The first two weeks cover scope, audit and a written architecture you approve. Build then proceeds in two-week increments against your staging environment.

Yes. Tech Agency Australia is based in Southbank, Melbourne, and works with clients in Sydney, Brisbane, Perth, Adelaide and the Gold Coast. Meetings run over video on Australia/Melbourne time, and we travel for scoping workshops where it helps.

You do. Tech Agency Australia builds in your repositories and your cloud accounts wherever possible, and hands over source code, credentials and documentation at the end of every engagement. There is no proprietary platform you have to keep paying us for.

Your data stays in systems you control. Tech Agency Australia handles personal information under the Privacy Act 1988 and the Australian Privacy Principles, and we will sign your data processing agreement. We do not use client data to train models.

SEO earns rankings in a list of links. AEO earns citations inside a generated answer. Tech Agency Australia treats them as one programme: the same technical foundation, with content structured so extraction engines can quote a passage without rewriting it.

Usually yes. Tech Agency Australia works with WordPress, Shopify and existing Next.js sites, and will tell you plainly when a rebuild costs less than continuing to patch what you have. We keep indexed URLs intact either way.

Time from one person who knows the process, access to the relevant systems, and a decision-maker who can approve the architecture. Tech Agency Australia handles the rest. Most engagements start within two weeks of the first call.

Ready to scope something?

A strategy call runs 30 minutes on Australia/Melbourne time. You describe the process you want to automate, and we tell you whether it is worth building, roughly what it costs and what could go wrong. No deck.

Book a strategy call

or call 0485 973 899 · info@techagency.com.au